Riverbird is an innovative software company focused on remote monitoring and management (RMM).
Our products help IT service providers and managed service providers operate complex IT infrastructures securely and efficiently.
100% made in Germany, developed and operated with a clear focus on quality, data protection, and user-friendliness.
We’re continuing to grow – become part of Riverbird – and help us develop the tools IT professionals want to work with.
Falcon Secure is an innovative software company focusing on IT security and monitoring.
Our solutions help companies and IT service providers to reliably protect and efficiently manage their systems.
100% made in Germany – developed and operated with a clear focus on quality, data protection, and user-friendliness.
We are continuing to grow – become part of Falcon Secure – and help us shape the security solutions that IT professionals trust.
Because only as a strong team can we create solutions that deliver real added value and security.
Your Tasks
- Supporting our support customers
- Processing support cases
- Problem analysis and solution finding
- Proactive communication with our customers
What we offer
- A working environment in a young and dynamic team with flat hierarchies, where everyone pulls together
- Team spirit and a hands-on mentality
- A friendly and relaxed working atmosphere where you don’t have to go to the basement to laugh
What you should offer
- Completed technical training with at least 3 years of professional experience
- A success-oriented personality with charm and strong communication skills (perfect written and spoken German is a prerequisite)
- Experience with business applications
- Good analytical skills
- Willingness and curiosity to continuously develop yourself
- Ability to work in a team and good manners
- Enjoyment of problem solving
- Good knowledge of common MS Office applications
Your Tasks
- Programming our solution in C#
- Processing support cases
- Problem analysis and solution finding
- Proactive communication with our customers
What we offer
- A working environment in a young and dynamic team with flat hierarchies, where everyone pulls together
- Team spirit and a hands-on mentality
- A friendly and relaxed working atmosphere where you don’t have to go to the basement to laugh
What you should offer
- Completed technical training with at least 3 years of professional experience
- A success-oriented personality with charm and strong communication skills
- Experience with business applications
- Good analytical skills
- The desire and curiosity to continuously develop yourself
- Team spirit and good manners
- Enjoyment of problem solving
- Good knowledge of the programming languages C#, SQL, and Powershell